Customer information

Returns & Exchanges

We will exchange your item or issue a refund within 14 days timeframe to be confirmed.

  1. Contact us — Message us on WhatsApp with your order number and let us know what you want to return or exchange.
  2. Check the item — Unworn, with original tags attached and in original packaging.
  3. Hand over the item — At the pickup point or via a delivery service. Who covers return shipping: owner's text.
  4. Receive your refund — Refunded to the original payment method. Refund processing time: owner's text.

Details

  • Size exchange — If the required size is out of stock: owner's text.
  • Defects — We will replace the item or issue a refund. Procedure and timeline: owner's text.
  • Non-returnable items — owner's text — list of exceptions, if any.
  • Terms — Full terms are available in our Terms of Sale.

Any questions?

Ask us on WhatsApp